Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Each ticket you post to our customer assist crew will be attended to in less than 60 minutes. The standard problems are going to be answered straight away. Nevertheless, if the support request you have submitted requires assistance from a skilled technician, we are going to address the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Professional Customer Support Service

  • We will be working for you 24x7 to offer useful information and tech support as well as to assist you with any issue that you may come across as you are taking care of your virtual server. We can easily support you with all pre–configured apps, such as your OS, server management panel (with regards to the VPS type) and the Site Control Panel produced entirely by us.

  • Intuitive help center

  • An Educational Help Zone

  • Each part of the Site Control Panel that is offered completely free with your VPS features an inbuilt knowledge base. You will find a bunch of thorough how–to articles and reviews and a variety of step by step video courses that show all the general web site management responsibilities. You can start using them by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.