1 hour ticket response
We are committed to providing a rapid and adequate answer to every tech support ticket sent by a customer. Our seasoned client service staff members will examine your question and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average ticket response time has proved to be 20 minutes.
A Top–Class Technical Support Service
Each member of our customer care team has several years of experience in the Linux hosting packages realm and the majority of them have been with us for at least 5 years. They are all eager to answer all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how to use a specific feature, we have included a really user–friendly Help Center section in your Site Control Panel. You can browse through an enormous selection of web hosting account management articles and website management articles, explore the F.A.Q. library or check our how–to video tutorials.