Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section incorporated into Maraya Media’s Site Control Panel features a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you could possibly run into, they are written by our support team of experienced technicians.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to watch how an action is done or how a problem is remedied, rather than just reading about it, have a look at our selection of step–by–step video tutorials. They cover a variety of issues and will help you swiftly find your way around our Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 client support service and a one–hour ticket response time guarantee. Our competent customer service technicians will be online 7 days a week to reply to your inquiries and to solve any issue that you may come across. Just send a technical support request from the Help section and we’ll respond in no time.