A 99.9% Server Uptime
We have set up our hosting platform using stable hardware components and significantly tweaked software. Our system administrators have installed a modified version of SELinux on each of our hosting servers to ensure optimal security and stability. We have added a number of DDoS prevention devices combined with powerful firewall programs to make sure our internal network is invincible and secure.
All our Linux hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to provide a high–performance hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom network in order to ensure a lightning–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenters you pick: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re unhappy with our hosting services, or if you consider them inadequate, or if you decide that you must have a Linux VPS hosting packages rather than a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control over your domain names even if you delete your account with us.
24/7 Technical Support
We’ve meticulously hand–picked each individual member of our 24x7 support department so that we can offer you the best customer care service that you can get. Each one of our customer service technicians has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they’re available 24–7 – you will be able to call them at any moment and they will get back to you ASAP.
Their average support ticket response time is below 20 minutes, whereas with many other hosting vendors you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your questions will be responded to in less than sixty minutes.